Account Manager (m/f/d)
Are you a strong communicator with an analytical mind? Loyalty is not a foreign word for you? Are customer orientation and support close to your heart? Then you’ve come to the right place!
We are looking for you to join our team on 01.06.2023 or as soon as possible.
Start your career with us!
As Account Manager (m/f/d), these are your future tasks:
- Active, data-based design of the strategy and further development of bonus programmes and customer loyalty campaigns of existing customers.
- Acquisition of new programme participants and partners, campaigns for up- and cross-selling
- Reward management for several international markets
- Central contact and coordinator for clients, internal teams and participating agency and development partners
- Project planning for rollouts in new markets and integration of new programme partners
- Monitoring and further development of all measures on the basis of reports
- Management of participant communication (newsletter) in the markets
- Preparation of offers and cost controlling for rollouts, IT-CRs and operations
- Differentiated invoicing
- Regular status calls and business reviews round off your area of responsibility
Your profile:
- Several years of professional experience in a comparable position, preferably in an international environment
- Ideally experience in the design, implementation and management of customer loyalty and CRM projects, preferably for business customers (B2B)
- Strong customer orientation, confident and self-assured appearance
- Good analytical and structured thinking skills
- Affinity for numbers, IT and KPIs
- Fluent in German and English and good negotiation skills
We offer:
- Interesting tasks, independent working style, project responsibility
- Short decision-making processes
- Open and active team culture with regular events
- Mobile working
- Wide range of training and health opportunities
- Company pension scheme
- Job bike
- Coffee, fruit & drinks and much more…
Who we are:
We, Coloyal GmbH, are passionate about driving innovation in the field of loyalty. We develop individual solutions for the bonus programs (B2B/B2C/B2E) of national and international companies in various industries. We advise on the set-up and realignment of our business partners’ programmes, we create solutions in IT & Services and we find the right rewards.
Shape the future of Coloyal GmbH together with us as Account Manager (m/f/d) and become part of our team. Take the first step and apply online. We look forward to getting to know you!
