Reward Management

Create memorable gifts with rewards

An attractive rewards portfolio is the be-all and end-all for the success of your rewards program. With Coloyal’s full-service package, you can secure the best rewards from top brands for your customers or employees.

How we shape your assortment

Continuous monitoring provides insights into participant responses to promotions, point balances, product ratings, and price trends, allowing you to adjust your reward portfolio flexibly. Our procurement team researches over 100,000 products, incentives, and vouchers annually at national and international trade shows, on social media, blogs, and industry publications.

Around 2,500 rewards are tested, evaluated, and assessed for their relevance to loyalty activities. Using social listening and market as well as test reports, we ensure quality and target audience fit. Finally, we create your customized reward portfolio, data-driven and aligned with your goals and KPIs, with your final approval via online voting or on-site workshops.

Our suppliers

More opportunities for B2B and B2E programs

Promotional products & marketing portal

Job ads and promotional products can be booked with bonus points

Trainings and events

Events and trainings are paid for with bonus points

Complete logistics and shipping management

Our complete premium management package is designed to make the path to your own product range as easy as possible: You simply tell us who you want your premium store to be aimed at, and a short time later you can choose your desired rewards from the extensive catalog that we will put together to suit you.

Sustainable logistics processes

From procurement to storage to shipping of physical and digital premiums, we take care. In doing so, we consistently ensure that the entire supply chain is demonstrably becoming increasingly environmentally friendly and sustainable in all its parts.

Automated output processes

The infrastructure is set up to deliver smoothly even during order peaks and large volumes.

Pay only for ordered rewards

Since we usually operate in the so-called pre-buy model and initially purchase and stock our products on our own account, you only pay for the premiums that have actually been called up by your participants.

Highest data security

Our logistics center is audited with the national as well as international security standards according to ISO 27001:2013, ISO 9001:2015 and ISAE 3402 Type II.

International
deliveries

With our agile supply chain, we ensure that every reward arrives quickly and smoothly at home and abroad.

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Data tracking

Thanks to data-based assortment design, all reward data is transparently available. Through our SAP Customer Experience solutions, output data can also be analyzed and shared.

Agile and transparent supply chain

Flexible scheduling

Flexible scheduling models: stockpiling or delivery on demand for rapid provision of premiums
Daily monitoring of inventory utilization
Avoidance of bottlenecks through early reordering
Replenishment of inventories in high-demand phases and for special promotions
Transparency for suppliers and customers through continuous quantity forecasts

Processing of reward orders

Transfer to shipping service provider within 24 hours after receipt of order
International delivery of non-cash premiums including tracking via Track & Trace
Convenient and needs-based returns solution
Management of digital rewards in the digital warehouse
Dispatch of digital vouchers to participants by e-mail

Hybrid logistics management

Economies of scale and synergy effects in our supply chain through central logistics management at the warehouse location
Established dropshipping network as a supplement for cost-efficient shipping of products with special requirements (e.g. bulky goods) or for special, worldwide target regions

Integrate your own products and services

Would you like to offer your own products and services directly in the reward shop? That’s no problem for us.

We seamlessly integrate your items into our loyalty platform. Our reward management works not only with our own reward shop, but can also be easily connected to your existing e-commerce or online shop systems.

Find out more about our premium management and arrange a demo