Successful Migration to SAP S/4HANA®
Agile and digital business processes, combined with real-time data analysis, were the key goals of the project. Together with Innovative Systems Consulting AG, Coloyal GmbH replaced its previous FI system. At the same time, SAP S/4HANA® and SAP Analytics Cloud were implemented. The entire migration was completed within just four months.
Efficient Processes and a Strong Project Team
To ensure efficient business processes, Coloyal required a future-proof technology. This goal was achieved with SAP S/4HANA®. CFO Christian Bäumer highlights the strong commitment of the project team. It consisted of more than a dozen consultants and key users from specialist departments. Despite the intensive year-end closing period, the system change was completed successfully.
With an ambitious go-live date of 01.01.2020, the project team focused intensively on the carve-out. SAP ERP was separated from the former parent company Bertelsmann Arvato. It was then migrated to SAP S/4HANA®, the next generation of the SAP Business Suite.
Real-Time Insights and Digital Transformation
Today, employees at Coloyal work in a more focused way. At the same time, they benefit from deeper business insights. This enables them to respond proactively to stakeholder expectations. Real-time reporting via SAP Analytics Cloud provides a strong foundation for management and operations.
In addition, the Coloyal team is building valuable expertise in process optimisation using the latest SAP technology. As a digital core, SAP S/4HANA® offers both speed and flexibility. This supports the development of new digital business models and accelerates innovation.
Peter Heinold, CEO of ISC AG, also looks ahead with confidence. He emphasises the shared ambition to take further steps in Coloyal’s digital transformation journey.

By commissioning ISC AG as SAP consultant, Coloyal GmbH relied on an SAP® Gold Partner with expert know-how and technical competence as well as over 20 years of experience. The company is a holistic partner for medium-sized companies with a national and international orientation and focuses specifically on process consulting. The focal points of the service portfolio are the standard software SAP®ERP, SAP S/4HANA® and the entire area of network infrastructure and IT security.
About Coloyal
Coloyal is one of Europe’s leading providers of customer loyalty and incentive solutions. Founded in 2019 as part of a management buy-out, the service provider, a former subsidiary of Arvato Bertelsmann, can look back on more than ten successful years in the field of consulting, CRM systems and rewards management.
Under the claim “Consult. Connect. Reward.”, Coloyal develops and implements individual, innovative loyalty solutions in the B2C, B2B and B2E sectors. Customers from all over the world include retail companies, airlines and railway companies, financial service providers, insurance companies and consumer goods and automotive manufacturers.

